Dear Miichaaeel,

Thank you so much for your rating and review. We are glad to read that you have enjoyed once again your stay with us.
We would like to welcome you back soon again.
Best Regards.
Wafy Gaber
Hotel Management

Dear valued guest ,

We recognize your time is valuable and appreciate the feedback you have provided on TripAdvisor .

Maintaining relaxing atmosphere within our guest rooms and common areas is always a key priority, especially during these
unprecedented times. On behalf of the entire team at the Sheraton Miramar Resort El Gouna, I sincerely apologize for falling
short of not only meeting your expectations regarding the cleanness ,service and lunch , but ours as well. Rest assured, the
feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.

We also recognize these are unusual times and appreciate your feedback , happy to learn that our breakfast , dinner and our beach met your exactions.

Thank you for choosing to stay with us and looking forward another opportunity to serve you .


Sincerely,

Omar Younis

Hotel Management

Dear Roam52829009722,

Thank you for taking the time to write about your experience. It is wonderful to hear that you enjoyed your stay with us.

We look forward to seeing you again in the future.

Omar Younis
Hotel Management