Dear valued guest,
Thank you very much for choosing our hotel for your vacation in El Gouna and sharing your experience with other travelers here on this platform. We truly wished that we’ve learned about your comments while you were still with us. We have taken note of your comments and sincerely apologize, if this has slightly overshadowed your stay. We will certainly look into the issue and make the needed corrections, wherever possible.
We are looking forward to welcoming you very soon for another visit.
With best regards
Hans Peter Haslinger
General Manager

Dear valued guest,
What a pleasure to read your great review! Thank you for rating our hotel positively; we are delighted to know, that you had a wonderful holiday and enjoyed all aspects of it.
Thank you for your valuable comments and we are looking forward to welcome you very soon.
With best regards,
Hans Peter Haslinger
General Manager

Dear Mr. Ahmed,
Thank you for your visit. Although we regret to know, that your stay was not entirely up to your expectations. Please accept our sincerest apologies if these inconveniences have overshadowed your stay. We are very concerned about your comments. We hope to be able to welcome you back for another visit
With best regards
Hans Peter Haslinger
General Manager