Dear Mr.Khaled,


Best greetings from Panorama Bungalows Resort El Gouna

We would like to thank you for choosing to stay with us for your holiday and for writing your review regarding your recent stay with us.

First and most importantly please accept our apologies for your unsatisfying stay.

We are so sorry to know that we could not help you to meet your expectations during your recent stay with us.

I have personally investigated your comments regarding this inconvenience. This is certainly not the experience we wish our residents to have and take a necessary action accordingly

We are looking forward to the pleasure of welcoming you back.

Best Regards
Ahmed Hemdan
Hotel Operation Manager