Dear Heba B,
We would like to seize the opportunity to thank you for taking the time to write such a lovely review regarding your recent holiday in our family hotel.
Thank you for the kind words about our staff. Most of our guests praise our service regularly as very good and special, because we highly value our regular guests, and give everything to satisfy them. We will pass on your compliments to our staff, which is the best motivation we can offer!
We hope to welcome you again soon in the near future.
Best regards,
Gunnar W.
General Manager