Dear Guest,
Many thanks for your posted review. On behalf of all the team of our Steigenberger Aqua Magic we would like to seize the opportunity to thank you once more for having been our guests.
Kindly be sure that we are always open for any comments from our guests and constructive criticism is always welcome, as these can help us, firstly, to better respond to the wishes of our guests and we thus continue to improve our service.
We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one.
It was our pleasure to be at your service and we are looking forward to welcome you soon once more in our family hotel.
Best regards,
Steigenberger Aqua Magic Team