Good afternoon ! Thank you very much for taking the time to share your experience at our hotel. Your opinion will help us to make service better and goods more qualitative for YOU! about food, the hotel has 2 main restaurants and 3 a la carte, also at lunchtime the snack bar prepares pizza, burgers and pasta. Unfortunately, during your visit, you did not have time to taste all the variety of food provided by the hotel, and therefore, on your next visit, we will be happy to reserve a table for you in the Ala Carte restaurant. Regarding slippers in the room, all extras in the rooms depend on the contract with your travel agency, please check with them what was included in your tour package. We are sincerely sorry that your holiday did not go as you expected, so we are waiting for you again to improve your impression of us. kind regards Bellagio Hotel Team