Dear Bishoya312,
Thank you for your feedback and for taking the time to share your impressions.
It is very important to the entire Hawaii Le Jardine Aqua Park Resort to offer each guest a perfect holiday experience. That we did not succeed and that we did not live up to your expectations, we are very sorry.
We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads.
We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests.
Best Regards,
Hotel Management