Dear guest, Sunny greetings from the Sunrise Aqua Joy Resort, thank you very much for your review. It is great to learn that you were impressed with your stay with us and that your opinion of the hotel is so positive. We are delighted that you are considering @SUNRISE Resorts & Cruises for your next visit to our resort and hope to see you again soon.

Dear Guest , Thank you for taking the time to share your comments. We are very sorry and would like to discuss your recent experience in more detail and follow up with Concern departments, we look forward to welcoming you on your next visit to our Sunrise Aqua Joy Resort, we promise that the next vacation will be unforgettable vacation.

Dear Guest , thank you for your feedback , as we are sorry to hear that , regarding to our source departments and while we investigate deeply with our staff and all head departments and related to our data base system , we could not found any information to shown us as you were stayed in our resort , kindly we asking you to send us your check in date and room number and contact us to clarify more information please , you could send to us through quality.ajh@sunrise-resorts.com .
best regards