Thank you for sharing your experience at "Granada". It is only through our guests' feedback that we can improve our services and ameliorate our performance.
"Granada" always prides itself on the highest level of guest satisfaction, unfortunately, we have fallen this time.
Your comments have been shared with all concerned staff and chefs at "Granada" for necessary action. Corrective measures are now in place to ensure non-recurrence in the future.
We do hope that the inconvinience encountered will not deter you from visiting us again so that we can render you the best service and products expected from our Brand.
Thanks again and looking forward to welcoming you soon again to Granada Restaurant &Pub.
Kind Regards