Dear Guest
We sincerely feel sorry to see that you did not fully enjoyed your stay with us in our resort ,
Kindly be informed that the well-being and satisfaction of our guests is our top priority, therefore we follow the highest hygiene and safety procedures, also we have several audits from outsider international companies regarding hygiene and food quality regularly.
We always ensure that all of our products with the best quality.
Please note that we do have a clinic 24/7 in the hotel and our doctor always available, to ensure our guest’s well-being and there is no even one record about any illness or diarrhea during your stay.
Our food & beverages and executive Chef always ready to help with any concern or any food requests.
We are looking forward to welcoming you again and to convince you of our high quality food and hotel services .
Sincerely,
Ahmed El Meshad
Front Office Manager