Dear Mr. Joseph A ,

Thank you for taking your time and posting review about Hawaii Caesar Palace Aqua Park Resort.
We are sorry to hear that your holiday experience was not as you expected it to be. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where we are in need for improvement.
Please be advised your comments have been passed to the management team and will be reviewed accordingly.
We do hope that despite your comments we will have the pleasure to welcome you once again in the near future to show you our improvements.
Best regards,
The hotel management

Dear Mr.Hytham ,

Thank you for taking your time and posting review about Hawaii Caesar Aqua Park Resort.
We are sorry to hear that your holiday experience was not as you expected it to be. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where we are in need for improvement.
Please be advised your comments have been passed to the management team and will be reviewed accordingly.
We do hope that despite your comments we will have the pleasure to welcome you once again in the near future to show you our improvements.
Best regards,
The hotel management

Dear Mr. Ahmed! Thank you very much for taking your time in order to share your point of view. We kindly ask all our guests to inform the management on the spot about any point of dissatisfaction during the stay so that we will be able to take necessary action and make the stay more comfortable, however the guests still prefer to do it after the check-out when it is impossible to change negative impression. We apologize for any inconvenience caused, all your comments will be passed to the management. We hope that you will always have only positive experience on holiday in the future.

Kind regards,
The Management of Hawaii Caesar Palace Hotel & Aqua Park