Dear our valued guest,
Thank you for taking the time to share your experience on TripAdvisor. It was a great pleasure to host you in our respective hotel. By this opportunity we would like to forward you our utmost thanks for issuing such an important review regarding your recent stay at our hotel. we regret to read that we failed to meet some of your expectations in some areas of the hotel. Despite our constant efforts to provide the highest level of service and the constant satisfaction of our guests, we apologize and assure you all needed corrective measures will be implemented immediately. We strongly hope that the positive memories will dominate and that you might give us another chance again in the future. In the meantime, we remain with best regards,
Hotel Management

Dear our valued guest,
Thank you for taking the time to share your experience on TripAdvisor. It was a great pleasure to host you in our respective hotel. By this opportunity we would like to forward you our utmost thanks for issuing such an important review regarding your recent stay at our hotel. Your lovely positive comments about our employees were really touching us and reflecting our continuous efforts to provide our valued guests with the most wonderful and relaxing vacation experience. we regret to read that we failed to meet some of your expectations in some areas of the hotel. Despite our constant efforts to provide the highest level of service and the constant satisfaction of our guests, we apologize and assure you all needed corrective measures will be implemented immediately. We strongly hope that the positive memories will dominate and that you might give us another chance again in the future. In the meantime, we remain with best regards,
Hotel Management