Dear Mr. Ahmed,
Thank you for choosing our hotel for your recent stay and for taking the time to share your valuable comments.
We believe the opinion of our guests is the only real indicator on how we are performing and ensuring that our guests’ needs and expectations are addressed.
Your comment about breakfast and dinner buffet was taken up with the concerned department as we always strive to improve.
We are glad that you enjoyed our room, pool, beach and services provided as friendliness, efficiency and attentiveness of our team members is very important to us.
On behalf of our team, thank you once again and hope you and your family will keep our hotel in good memory, till your next visit.
Front Office Manager