Dear HArafat ,
Thank you very much for choosing Mercure for your recent stay in Hurghada.
We are glad to know that you have spent an enjoyable holiday.
We would like to thank you for your comments which will be transmitted to the concerned department and which will help us to improve the quality of our services. Kindly be informed that we are actually working on Internet improvement and also, we are planning to extend it to all public areas and the room to provide more comfort to our guest.
As an international hotel, our guests are coming from all over the world and it’s not always easy to satisfy the different taste of over 14 nationalities. Meanwhile, we will take into consideration your comment and want to inform you that we are working every day on new buffet items. Meanwhile, if you have any special wishes concerning the dishes, you can contact at any time our food and beverages team who will be happy to prepare something special for you.
Mercure team is waiting for you for another amazing holiday.
Atta EL DESSOUKY
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis