Dear Mrs KarimElQattan
Thank you for sharing your unforgettable holiday experience! We are pleased to know that you have enjoyed your holiday and had such a great time with us. We are looking forward to welcome you again in SUNRISE Grand Select Crystal Bay Resort.

With best regards,
Iryna Vakulska
Guest service center

Dear Ms. Fatma,
We would like to express our grateful for choosing our hotel for your valued next vacation and posting your review.
While I wish you had a better experience. Regarding your comment aqua park, i would like to mention that we are offering to our guests to visit aqua park in neighboring SUNRISE Garden as relaxing atmosphere is the reason to have a lot of repeated guests. Chain of SUNRISE resorts offering the travelers wide range of vacation experience. You can find by your interests the hotel with aqua park, adults only, active night life or relaxing vacation in our quit hotel SUNRISE Grand Select Crystal Bay.
Regarding the food Variety, our resort is offering 3 a la carte restaurants which have daily good appreciation and feedback, our Main buffet is offering daily different variety and each evening theme night like Asian, candle light. The menu is changed each week and our buffet is life station so all our dishes are a la minutes cooked.
I would like to note that information about hotel location is public and all our guests have possibility to find full details before choosing hotel for next vacation.
One more time I would like to express our grateful for gave us opportunity to welcome you as the guests on our sunny resort. We will keep hope that you give us a chance to earn back your trust and we will meet you again.

Best regards,
Iryna Vakulska
Guest service center

Dear Mr. Tarek,
Thank you very much for your feedback, we do appreciate your high appraisal of our hotel and the staff.
We are glad to know that you enjoyed your stay in our hotel and hope to welcome you again in SUNRISE Grand Select Crystal Bay Resort.

With best regards,
Iryna Vakulska
Guest Service Center