Dear Valued Guest,
Sunny greetings from Nubia Aqua Beach Resort,
First we would like to thank you for choosing our hotel to spend your holiday and for taking a part of your valued time to share with us your holiday experience at our resort. As we see from your review that your stay wasn't as you have expected, we would like to show our deep apology for the inconveniences. Also we would like to confirm that, your opinion had been reviewed by our hotel manager and a serious corrective action has been taken already to the concerned department. We hope that your experience won't stop you to give us another chance to welcome you back as our VIP Guest to see the improvements in our offered service.
With our best regards
Hotel managements