Dear Mr. Omaressam1998. Thank you very much for choosing to stay at Montillon Grand Horizon and for taking the time to write this constructive review.
We greatly appreciate every feedback made by our guests as we constantly strive to achieve the highest quality standards, However, based on your low rating and problems reported here, I am concerned to find you not satisfied. Accordingly, please accept our sincere apologies for any inconvenience and for failing to meet your expectations. On another note, please rest assured that your feedback has been communicated to the concerned department heads for necessary action, wherever applicable.
We place great value on your continued relationship with Montillon and regret the dissatisfaction of a valued guest like your good self.
Looking forward to welcoming you once again at Montillon Grand Horizon, should you decide to give the Montillon another chance in the near future. The Montillon team will deliver to You the best service ever and we will do our best for Your satisfaction.
Kindest regards, Olga Smirnova
