Thank you for taking the time to write us a review.
We would like to thank you for your positive feedback.
sincerely
Your Golden Beach Resort Team

We would like to thank you for your time to write us this review.
Regarding your comment about a quality of our food, kindly be informed that we accommodate several different nationalities in our hotel and we did not received this comment from your side during your stay, so we don’t understand why you didn’t inform the hotel management otherwise we will find a way to satisfy you.
About the food variety, we have an international buffet for two weeks this Menu is visible for all Guest in the Front of the Restaurant entree. Also we have available 3 a la Card restaurants, so you could contact our guest Service Team to reserve it every night or to use also our 24 hrs Restaurant Grease.
Regarding to the mineral water, kindly be informed that we provide each room mineral water bottles in the room and can be increased if the guest request. The water dispenser distributed in all our premises, outdoor bars and restaurants and room corridors it was partly transparent covered just only to cover it from the sun. Our entire guest national and international drinking it and never comment about it. Furthermore about the reception staff treatment, please advice the Duration and your Name to check in our camera system to investigate this case, the hotel management team are available 24 hours for your service and to solve your problems and take action immediately, because normally our reception staff receive a good review from our guest.
But we hope that you give us another chance to welcome you in our hotel.
Best regards
Golden beach resort team

Dear Mr. Islam,
We thank you for being our guest and would like to apologize to you for not meeting your expectations.
But your negative assessment will also help us to work on the points you listed, thank you for that.
Considering your comment’s why you never contact the reception, Guest relation or direct the Management? We are always willing to listen and help our guest to get the holiday which they wished and deserved. In your travel period we had another 850 happy guest, so it’s difficult for us to understand what is happened to you. To the Point “eating in the line” we really hope that you was eating at a table in the restaurant as all other guest’s, but we have to serve the food from the closed Buffet, this can take partly some minutes in rush hour, because of the COVID’19 measures which each hotel have to follow in pandemic.
We hope you give us a chance to convince you of our progress and come and visit us again, we would be happy.
Best regards
Your Golden Beach Resort team