Dear Mrs. Karima

We are pleased to hear that we could exceed your expectations and that you liked our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that!


We will pass on your compliments to our staff, which is the best motivation we can offer!


The Steigenberger ALDAU Beach Hotel team is looking forward to welcoming you again and hopes to meet your expectation once again.


Sunny regards,
Alaa Adel
Guest Relations Supervisor

Dear Mrs, Mayara

We are pleased to hear that we could exceed your expectations and that you liked our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that!


We will pass on your compliments to our staff, which is the best motivation we can offer!


The Steigenberger ALDAU Beach Hotel team is looking forward to welcoming you again and hopes to meet your expectation once again.


Sunny regards,
Alaa Adel
Guest Relations Supervisor

Dear Mr. Mohamed

Thank you for sharing your feedback with us on TripAdvisor.


We are always open for any comments from our guests and constructive criticism is always welcome, as these can help us, firstly, to better respond to the wishes of our guests and we thus continue to improve our service.


We hope to welcome you soon again.


Best regards,

Alaa Adel
Guest Relations Supervisor