Dear shehapr
Thank you for taking the time to share your experience on Tripadvisor.

The entire team is pleased that you had such a fantastic holiday with us! We are very pleased that we could meet your expectations and proud of your comments!

We also thank you for the special mention of the individual employees. The colleagues were very happy about your praise.

We wish to see you soon again!

With best regards,

Alessa Hue
Guest Experience Manager

Dear U7068IE_

Thank you very much for your good review and for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

For us the most important is your well – being. That is why we are tirelessly caring about your good mood every day. We really appreciate your feedback in any areas. It helps us to improve and be better for your next stay.

Guest satisfaction is our number one goal and there is nothing better than achieving that!

We are waiting for to see you soon in the future. It will be our honor to welcome you again.

Alessa Hue
Guest Experience Manager

Dear Mr.Road02388318809
We are pleased to hear that we could exceed your expectations and that you liked our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that!


We will pass on your compliments to our staff, which is the best motivation we can offer!


The Steigenberger ALDAU Beach Hotel team is looking forward to welcoming you again and hopes to meet your expectation once again.


Sunny regards,
Alaa Adel
Guest Relations Supervisor