Dear Mr. Ahmed,
Thank you very much for your good review and for these wonderful compliments. We are very pleased that we could meet your expectations and proud of your comments! For us the most important is your well – being. That is why we are tirelessly caring about your good mood every day. We really appreciate your feedback in any areas. It helps us to improve and be better for your next stay.
Guest satisfaction is our number one goal and there is nothing better than achieving that!
We are waiting for to see you soon in the future. It will be our honor to welcome you again.
Best regards,
Alaa Adel,
Guest Relations Supervisor

Dear Travel03004281753,
Sunny greetings from Steigenberger ALDAU Beach Hotel and thank you very much for your review.
We are pleased to hear that we could exceed your expectations and that you liked our hotel.
Furthermore we will pass on your compliments to our staff, which is the best motivation we can offer!

The Steigenberger ALDAU Beach Hotel team is looking forward to welcoming you again and hopes to meet your expectation once again.

Best regards,
Alaa Adel,
Guest Relations Supervisor

Dear Michael,

Thank you very much that you have taken some of your precious time to post this charming review on TripAdvisor.

It is really a pleasure to read it and we are very proud to receive your respected compliments. We are very pleased that we could meet your expectations and proud of your comments!
The entire team is looking forward to welcoming you again and hopes to meet your expectation once again.
With best regards,

Alessa Hue
Guest Experience Manager