Dear Mr. Mahmouh,
Thank you very much for your good review and for these wonderful compliments. Guest satisfaction is our number one goal and there is nothing better than achieving that!
We are waiting for to see you soon in the future. It will be our honor to welcome you again.
Best regards,
Alaa Adel,
Guest Relations Supervisor

Dear Ms. Engy,
Thank you for taking the time to share your experience on Tripadvisor. The entire team is pleased that you had such a fantastic holiday with us! Your praise is indeed our greatest motivation and we are pleased to read that our team has done everything to make your stay as successful as it should be.
We also thank you for the special mention of the individual employees. The colleagues were very happy about your praise.Our entire team is already missing you and waiting for to welcome you again and to say "Welcome home".
With kind regards,
Alaa Adel,
Guest Relations Supervisor

Dear Mr. Ahmed,
Thank you very much for your good review and for these wonderful compliments. We are very pleased that we could meet your expectations and proud of your comments! For us the most important is your well – being. That is why we are tirelessly caring about your good mood every day. We really appreciate your feedback in any areas. It helps us to improve and be better for your next stay.
Guest satisfaction is our number one goal and there is nothing better than achieving that!
We are waiting for to see you soon in the future. It will be our honor to welcome you again.
Best regards,
Alaa Adel,
Guest Relations Supervisor