Dear nizaro279

Thank you very much for your good review and for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!
Guest satisfaction is our number one goal and there is nothing better than achieving that!

We are waiting for to see you soon in the future. It will be our honor to welcome you again.

Alessa Hue
Guest Experience Manager

Dear abdelmutalabi

Thank you for taking the time to share your experience on Tripadvisor.

The entire team is pleased that you had such a fantastic holiday with us! We are very pleased that we could meet your expectations and proud of your comments!
We wish to see you soon again!

With best regards,

Alessa Hue
Guest Experience Manager

Dear saharaB1746YG,
Thank you very much for your nice reply after your stay at our Steigenberger ALDAU Beach Hotel. We are pleased to hear that we could exceed your expectations and that you liked our hotel.
An exceptional holiday experience for all of our guests is what we expect from our hotel and all feedback is vital to our constant efforts to improve our service.
Sunny regards,
Alaa Adel,
Guest Relations Supervisor