Dear Ms. Shaimaa,
Thank you very much for taking the time to share your detailed feedback with us and other interested readers on Tripadvisor.
We are pleased to hear that we could exceed your expectations and that you liked our hotel.
We will pass on your compliments to our staff, which is the best motivation we can offer!
An exceptional holiday experience for all of our guests is what we expect from our hotel and all feedback is vital to our constant efforts to improve our service.
The Steigenberger ALDAU Beach Hotel team is looking forward to welcoming you again and hopes to meet your expectation once again.
Please do not hesitate to contact us for any requests. We are happy to assist you!
With best regards,
Emad Shaker,
Executive Assistant Manager