Dear Guest,
Thank you for your feedback of your stay at the Arabella Azur Resort .
We are very concerned to read that your experience did not meet your expectations, we would like to sincerely apologize for it. At ARABELLA, we strive to continuously improve the quality of our service; therefore your feedback is very important for us.We only wish that you had brought your concern to the attention of the Management team, so that we could have addressed this at the time and find a solution. Kindly note, that a t our hotel we strictly following the rules and measurements set against covid prevention and regularly being checked by inspections which finds our state as satisfactory and answering the all requirements set.We appreciate sharing your feedback and it is our hope that you will give us the opportunity to better serve you in the near future.
Best regards,