Dear valued guest,
Thank you for your time in writing your evaluation, which helps the hotel management to reach the required level of quality and efficiency and work to solve problems that guests may encounter. We apologize to you and your opinion will be sent to the hotel management for investigation and improvement as our goal is to work on the comfort of guests during the period of stay. We hope to host you again on your next holiday.
Kind regards,
Royal Lagoons Resort and Aqua Park