Dear Madam Nehal M,
Thank you very much for taking time to provide your comments following your recent stay with us at Pyramisa Hotel Sahl Hasheesh-Hurghada . We are dismayed to learn that you were not satisfied with the service issues you brought to our attention. Together with the other departments, we will investigates further and consider possible improvement, in our endeavor to meet all of our guest’s expectation. One again thanks you for having shared your valuable feedback and we look forward to welcoming you back and share the improvement with you.
Sincerely, Hotel Management