Dear 80mahia,
Thank you for staying at Pyramisa Sahl Hasheesh.We are always open for any comments from our guests and constructive criticism is always welcome, as these can help us, firstly, to better respond to the wishes of our guests and we thus continue to improve our service. We appreciate your feedback, and we have rectified the inconvenient issue that you have mentioned to ensure a better stay next time. We are looking forward to welcoming you once again at Pyramisa Sahl Hasheesh for another memorable vacation.
Sincerely, Hotel Management