Dear Mr.Ahmed,

Dear Guest.

Thank you for taking the time to express your thoughts and concerns. Firstly on a positive note, many thanks for your words that your kind stay with us was excellent and quite.

Regarding your kind comment that staff need more knowledge about hotel dress code regulations kindly be informed that it well receive and will be discussed with the Heads of concerned departments and an action plan made to include extra training to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service.

Hope seeing your good self again soon to be above your kind expectations and needs.

Best Regards
Ayman Anis
Hotel Management

Dear Mohamed Magdy,
thank you very much that you took the time to share your holiday feedback with us.
It was a great pleasure that you choose the Steigenberger Makadi for your vacation.
Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations. We are looking forward to welcome you again here!
Sunny greetings from Steigenberger Makadi.
Ayman Anis
Hotel Manager

Thank you for choosing Steigenberger Makadi as your holiday destination.
My team and I would also like to thank you for your valued feedback.
We are extremely committed to deliver the perfect holiday experience for each and every guest and are so pleased, that you enjoyed your stay here with us and would also like to thank you for your wonderful comment.
We very much hope to have the pleasure to welcome you back again soon.
Best Regards
Ayman Anis,
Hotel Manager