Dear Mr. Hammad,

We are delighted to learn you has an excellent holiday experience and we thank you for sharing your lovely words with the Tripadvisor Community.

Your kind comments will be passed on to Ramy and his Team who will be glad to know he has done such a great impression.

We hope we will have the pleasure to welcome you back to our premises in a not too distant future.

With My Kind Regards

Peter van Lieshout
General Manager

Dear Ms. Rabab,

Thank you very much for your wonderful review of the Cleopatra Luxury Resort Makadi Bay.

We were very happy to hear that you had a 'great visit from start to finish.

Our staff members truly go out of their way to make our guests feel at home, and your review certainly reflects all of their commendable efforts.

Your kind appreciation will be passed on to Mr. Mustafa who is delighted to have made such a good impression.

We truly appreciate all of your wonderful compliments, and we most certainly look forward to welcoming your next visit!

Sincerely,

Peter van Lieshout
General Manage

Dear Mr. Aly,

Thank you so much for choosing the Cleopatra Luxury Resort Makadi Bay for your sunshine break.

It is our aim to deliver warm, knowledgeable and attentive service along with exceptional dining and leisure facilities, so I'm really pleased you found it so and to your liking.

Our staff members truly go out of their way to make our guests feel at home, and your review certainly reflects all of their commendable efforts.

I will be sure to pass your compliments to the whole team and I am looking forward to welcoming you back again soon

With My Kind Regards

Peter van Lieshout
General Manager