Dear Mr. Hussein,

On behalf of the entire Team of the Cleopatra Luxury Resort Makadi Bay , thank you for choosing our hotel for your sunshine -

break and thank you for posting a wonderful review here in Tripadvisor .

We hope we will have the pleasure to welcome you back in a not too distant future.

With My Kind Regards

Peter van Lieshout

General Manager

Dear Mrs. Enas,

We are delighted to learn you has an excellent holiday experience and we thank you for sharing your lovely words with the Tripadvisor Community.

Our staff is often praised for their friendliness and helpful attitude, and we regularly train the team to ensure that all our

members are conversant with the high standards of service that our guests enjoy and have come to expect from our

establishment, so I am glad you came to experience their exemplary service.

We hope we will have the pleasure to welcome you back to our premises in a not too distant future.

With My Kind Regards

Peter van Lieshout

General Manager

Dear Mr. محمد شحات,

We were pleased to hear you and your loved one fell in love with our beautiful resort, and we thank you for taking the time to share your wonderful experiences with our staff and management team.

Your assessment of the service is marvelous to hear - the entire team is indeed genuine, joyous and passionate about what we do, so I'm really glad to hear you found it all to your liking.

We greatly appreciate your generous support and we are looking forward to welcoming you back soon

Best regards,

Peter van Lieshout
General Manager