Dear valued Guest,
SUNRISE Tucana Resort -Grand Select- Team thanks you very much for your precious time taken to post your opinion and feedback, while we wish you had a better experience, from your feedback like this we learn , and use it to improve ourselves , we work hard to provide our guests with an exceptional experience and it is obvious that you have come up short when you have stayed with us. As we are constantly working to improve our services to meet and exceed our guests' expectations, we value all your comments and will monitor the improvement with the respective department heads. We regret that we were not able to meet your expectations and have forwarded your comments to the relevant department heads.
Sunny greetings,
hotel management

Dear Guest

Thank you for choosing SUNRISE Tucana Resort -Select- as your vacation hotel and for your positive review.

We are delighted that you enjoyed your stay with us and we very much hope to welcome you back to the SUNRISE Tucana Resort -Select- in the near future.

With sunny regards,

Your Hotel Management