Dear Ahmed,
thank you very much for spending your holiday in our lovely hotel and for taking the time to rate us so positive. We are happy to see that you had a pleasant stay with us and were very satisfied with our service, our food, our animation, as well as our friendly staff. We will forward your feedback to our entire team. You have provided us with great motivation and we will always try to improve ourselves to keep our services on the highest possible standard. On behalf of the entire team, we wish you all the best and we look forward to welcoming you back again in the future.
Best regards,
Maren Knoepfle
Guest Relation Supervisor