Dear Valued Guest,

Thank you very much for sharing your feedback on Tripadvisor. We are so pleased to read your kind words about our hotel.

Your opinion is very important to us and we appreciate your suggestion for improvement as this is so helpful for us to better our services which we are always striving to do.

We are very happy that overall you had a lovely holiday experience here at Serenity Fun City and we look forward to hopefully welcoming you back again soon.

With best wishes,

Guest Relations
Serenity Fun City

Dear Valued Guest,

We would like to personally reply and thank you for taking the time to share your impression about our hotel.

We were delighted to read your comments in which you praise the efficiency of teamwork and an excellent hospitality of hotel’s staff. Such encouraging comments are very rewarding for our staff. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels .

Once again thank you and we look forward to hopefully greeting you here again at Serenity Fun City

Kind Regards,
Serenity Management and Staff

Dear Beloved Guest

We are pleased to hear that we could exceed your expectations and that you liked our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that!

We will pass on your compliments to our staff, which is the best motivation we can offer!

Serenity Makadi Beach team is looking forward to welcoming you again and hopes to meet your expectation once again.

Sunny Regards,
Hotel Management