الطعام سئ جدا الخدمات غير متوفره المكن غير نظيف بقع علي ملايات السرير رائحة الحمام لا تطاق التكييف لايعمل حمامات السباحة بها اكياس و كبايات فارغه الاكوا بارك لم اراها تعمل خلال 5 ايام الاسناكس غير موجوده مجرد مشروبات ماء ملون بسكر معاملة الاسطف سئ
Good Morning, Mr.Ayman!
Thank you, that in July 2017 you visited Harmony Makadi bay Hotel&resort
.
First let us express our deep apologies to your good self and thank you for taking a part of your valuable time to explain the inconveniences you face during your stay with us, as it will be a great support to us defining and enhancing all the potential weaknesses we might be encountering, and according to that we would like to inform you that we have deeply investigated all the incidents reported by your good self, we are ensuring that an immediate corrective actions being taken.
About the stains on the sheets ,the smell in the bathroom and AC, I'm sure, if you asked the cleaner of your room or reception, they would immediately take action. Snacks in our hotel are available from 11.00 to 12.00 at the pool bar.
Sincerely we hope that such experience will not deter you from returning back to our resort, in meantime we look forward to welcome you back on many occasions in the future, furthermore if you would be so kind as to contact us the next time you book our hotel we will do our best to assure your stay is as pleasant and enjoyable as possible.
Thank you & Best regards
Guest Relation
قالولى الفندق حلو وخمس نجوم وهوميسواش صفر اسوء اكل واسوء خدمة واسوء كل حاجة نصيحة محدش يروح هناك الفندق للعلم بعيد عن الغردقة بحوالى 35 كيلوفى طريق الغردقة سفاجة الفندق زحمة جدا ولا يوجد استعداد من الفندق
Good afternoon, our dear Guest!
Warm Greeting from Harmony Makadi Bay Hotel & Resort.
First let us express our deep apologies to your good self and thank you for taking a part of your valuable time to explain the inconveniences you face during your stay with us, as it will be a great support to us defining and enhancing all the potential weaknesses we might be encountering, and according to that we would like to inform you that we have deeply investigated all the incidents reported by your good self, we are ensuring that an immediate corrective actions being taken, Sincerely we hope that such experience will not deter you from returning back to our resort, in meantime we look forward to welcome you back on many occasions in the future, furthermore if you would be so kind as to contact us the next time you book our hotel we will do our best to assure your stay is as pleasant and enjoyable as possible.
Thank you & Best regards
Guest Relation
البحر سيئ والاكل اقل من المتوسط ومدير الأغذية والمشروبات لا يليق بالمكان والاستقبال رديئ جدا وسرعة التسكين اقل من المتوسط ويوجد تفضيل بين المصريين والاجانب والأكوا ابارك لاتعمل في الفترة التي ذهبنا فيها للفندق
Good morning, Mr. Medo!
We thank you that in July, 2017 you had a rest in our hotel with your family and have found free time to write the comment about Harmony Makadi bay Hotel&Resort.
First let us express our deep apologies to your good self for the fact that you couldn't enjoy rest in our hotel. Our hotel has many regular guests who several times a year come to our hotel and have perfectly a rest in Harmony Makadi bay Hotel&Resort.
Sorry, we can't agree with your words about nonprofessionalism of our Management. All Managers of our hotel have wide experience of work and sincerely care for our guests.
Sincerely we hope that such experience will not deter you from returning back to our resort, in meantime we look forward to welcome you back on many occasions in the future, furthermore if you would be so kind as to contact us the next time you book our hotel we will do our best to assure your stay is as pleasant and enjoyable as possible.
Thank you & Best regards
Guest Relation
لاكل سئ جدا و مفيش تنوع في الاكل و الاكل مش مستوي القريه و حشه و الخدمه و حشه أسلوب الرسبشن وحش اوي و الغرف بعيده وقلة نظافه الغرف و الغرف كلها برايص والعصائر غير صالحة للشرب تجربة سيئة جدا جدا وسوء التعامل مغ العملاء
Good afternoon, our dear Guest Rewan!
Warm Greeting from Harmony Makadi Bay Hotel & Resort.
First let us express our deep apologies to your good self and thank you for taking a part of your valuable time to explain the inconveniences you face during your stay with us, as it will be a great support to us defining and enhancing all the potential weaknesses we might be encountering, and according to that we would like to inform you that we have deeply investigated all the incidents reported by your good self, we are ensuring that an immediate corrective actions being taken, Sincerely we hope that such experience will not deter you from returning back to our resort, in meantime we look forward to welcome you back on many occasions in the future, furthermore if you would be so kind as to contact us the next time you book our hotel we will do our best to assure your stay is as pleasant and enjoyable as possible.
Thank you & Best regards
Guest Relation
الاكل سئ للغايه .. صنف واحد لحوم علي الغدا او العشا .. طوابير علي اللحوم ويا تلحق يا متلحقش افتكر مره في العشا كان حظي اخد العضمايه اللي بين الوركين في الفراخ ... مكرر ولا يوجد تنوع .. الاكل ملوش طعم وفي احيان كتير طعمه مقرف جدا ...واحيان اخري مش مستوي وفيه دم... العصاير عباره عن ميه ملونه ... البيبسي عباره عن فوار او عرقسوس ... الميه المقدمه للشرب سخنه ومفيش ميه ساقعه ... المشروبات السخنه مفيش غير شاي العروسه وبيقولوا ان ماكينه النسكافيه والكابتشينو عطلانه مع انها شغاله ودا انا شوفته بعيني ... الكوبايات المستخدمه بلاستيك ضعيف جدا يعني لو عملت شاي مش بتقدر تمسك الكوبايه من السخونيه ... الغرفه لما استلمناها لقيت ورا الكومودينو طفي سجاير كتير جدا وفي الحمام شعر .. خزينه الغرفه ارقامها مش موجوده ومش شغاله ... لقيت برص في الاوضه وصرصار في الدرج .. اخر يوم في الاقامه مكنش فيه ميه للشرب في الغرفه اتصلت بالريسبشن 3 مرات عشان يجيبوا ميه وجت بعد ساعه ...
الفندق كمباني وتصميم وموقع وبيسين كويس جدا جدا ومعظم العاملين هناك كويسين ومعاملتهم كويسه الا القليل منهم لدرجه ان واحد فيهم قالي روحي اشتكي واعملي اللي انتي عاوزاه علي النت مش هيفرق معانا وقالي ايه اللي جايبك هنا مرحتيش فندق تاني ليه ؟؟؟ .. فريق الانيمشين كان رائع
Good afternoon, our dear Guest!
Warm Greeting from Harmony Makadi Bay Hotel & Resort.
First let us express our deep apologies to your good self and thank you for taking a part of your valuable time to explain the inconveniences you face during your stay with us, as it will be a great support to us defining and enhancing all the potential weaknesses we might be encountering, and according to that we would like to inform you that we have deeply investigated all the incidents reported by your good self, we are ensuring that an immediate corrective actions being taken, Sincerely we hope that such experience will not deter you from returning back to our resort, in meantime we look forward to welcome you back on many occasions in the future, furthermore if you would be so kind as to contact us the next time you book our hotel we will do our best to assure your stay is as pleasant and enjoyable as possible.
Thank you & Best regards
Guest Relation
