Dear Mrs. Nancy,


We would like to seize the opportunity and thank you for your review about your vacation in Labranda Royal Makadi and your kind feedback, which is of high importance for us at all times.

Your thanks note and comments have been noted and communicated to our team who is always keen and willing to ensure every guest feels valued, respected and cared for.

We are endlessly thankful for your comments and will communicate your remarks to the concerned management for the necessary action. Kindly be informed that we offer day by day free ice cream in our Sunset Restaurant.

As well we have taken notes of your feedback about our culinary services for further improvement. Kindly note that our Kitchen Team are available in restaurants during meal hours and are delighted to respond positively to guests' preferences & requests. Food topic remains our priority and we save no efforts in order to please all nationalities.

It was our pleasure to host your vacation and we are looking forward to welcoming you back to Labranda Royal Makadi soon.

With best regards,


Hedi Ben Aissa
Cluster General Manager and the entire Team

Dear Mr. Tito!

We are pleased that we received such nice compliments from you.
We will also pass this on to our staff.

We are also very pleased that we were able to meet your expectations and in this sense we look positively into the future and hope to see you again soon at LABRANDA Royal Makadi Resort.

With best regards,

Hedi Ben Aissa
Cluster General Manager and the entire Team