Dear Montaseradl,
Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. We will consider your remarks, regarding the food, the kidsclub and drycleaning, for taking remedial actions and we would like to improve your opinion next time you visit us.
Assessment and recognition by our guests is our highest praise!
Once again we would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi.
With best regards,
Sincerely,
Ashraf Kadry
General Manager

Dear Omarahmef,

We are pleased to hear that we could exceed your expectations and that you liked our hotel.

We will pass on your compliments to our staff, which is the best motivation we can offer!

Guest satisfaction is our number one goal and there is nothing better than achieving that! Everyone is so nice because we have the best guests. And we have figured out what makes every guest happy so we are doing our best to be successful on that field. We will consider your remarks regarding the food variety for taking remedial actions and we would like to improve your opinion next time you visit us.
There is nothing that makes us happier than hearing that you will return on your next visit!

All the staff is already missing you and waiting to see you soon with us.

With best regards
Sincerely,
Ashraf Kadry
General Manager