Dear Guest,
First of all, I would like to thank you very much for choosing to stay at Prima Life Makadi Resort and taking time to post your precious feedback on TripAdvisor.
We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Many thanks for your feedback.
I really feel disappointed to understand you were not enjoyed your stay at Prima Life Makadi Resort. Therefore, please accept my sincere apologies for any inconvenience caused and please rest assured that I have delegated your points for corrective actions.
In closing, should you decide to give our resort another chance, please do not hesitate to contact me and it would be a pleasure to personally handle your reservation’s requirements.
Kind Regards,
Management