Dear Mr. Yassin,
Thank you for taking time to writing your review.
After investigating your reservation made by your good self via Expedia for 5 Nights.
First, we would like to draw your attention that the number of actual arrival persons was exceeding the maximum occupancy for our hotel rooms. Accordingly the extra room was offered as an option for your good self to accept or not.
We are sorry to hear that you got some sickness symptoms and didn’t ask for the medical assistance of our hotel doctor. We would like to confirm to you that all the food materials are inspected by international health & safety auditors. During your stay hotel was accommodating more than 1500 guests from different Countries.
we did arrange for you a meeting with our Kitchen Chef to hear your feedback and we offered your good self one free visit to A La Carte as a good gesture from our side which is normally extra charge.
Looking forward to welcoming your with us again.