قضينا إجازة ممتعة جدا لمدة أسبوع في فندق سيرينتي محامي بيتش وكان من افضل الفنادق الممتازه التى تشمل الهدوء والحدائق من اجمل من رأت عيني. الموظفين كلهم رائعه دودين من موظفين الريسيبشن تنظيف الغرفة المضيفين وعمال الزراعة وموظفين المسبح حتي المدير العام الاستاذ علاء العشري الكل يقوم علي راحتنا. بعد الأسبوع مدينا كمان اسبوع وعذمنا أصحابنا كمان. الاكل تحفة والمطعم هادي جدا. شكرا سيرينتي
Dear Valued guest
Thank you for taking the time to post your review on TripAdvisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered.
We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition.
We will be looking forward to welcoming you back to Serenity again soon.
Kindest Regards,
Hotel Management
المكان أكثر من رائع و شكرا لمستر علاء و لمستر وائل و بجد المكان نضيف اووووي و ممتع و هدوء جميل و راحه و استجمام و الاكل جميل جدا و العاملين في الفندق محترمين جدا و أن شاء الله الزيارة تتكرر كل سنه ♥️♥️
Dear Valued Guest,
We would like to personally reply and thank you for taking the time to share your impression about our hotel.
We were delighted to read your comments in which you praise the efficiency of teamwork and an excellent hospitality of hotel’s staff. Such encouraging comments are very rewarding for our staff. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels.
Once again thank you and we look forward to hopefully greeting you here again at Serenity Hotels and Resorts
Kindest Regards,
Guest Relations Service
فندق ممتاز جدا تعامل بروفيشنال مدير الفندق مستر علاء شخصية محترمه جدا و كل العاملين محترمين جدا و المكان نضيف اوووي و شكر خاص للشيف هاشم و شكرا لمعتز المسئول عن المارينا و الاكل تحفه بصراحه تجربة رائعة و مش اخر مره بأذن الله
Dear Valued Guest,
We would like to personally reply and thank you for taking the time to share your impression about our hotel.
We were delighted to read your comments in which you praise the efficiency of teamwork and an excellent hospitality of hotel’s staff. Such encouraging comments are very rewarding for our staff. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels.
Once again thank you and we look forward to hopefully greeting you here again at Serenity Hotels and Resorts
Kindest Regards,
Guest Relations Service
الفندق ممتاز من حيث الموقع و نظافه المكان و الخدمه جيده جدا و طاقم الفندق يعمل جاهدا لارضاء النزلاء و الجميع ابتداءا من مدير الفندق حتي اصغر عامل يبذل اقصي جهد لتقديم افضل خدمه للنزلاء و انا شخصيا سوف اقوم بترشيح الفندق لجميع اصدقائي
ربان / ماجد الشافعي
Dear Valued Guest,
We would like to personally reply and thank you for taking the time to share your impression about our hotel.
We were delighted to read your comments in which you praise the efficiency of teamwork and an excellent hospitality of hotel’s staff. Such encouraging comments are very rewarding for our staff. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels.
Once again thank you and we look forward to hopefully greeting you here again at Serenity Hotels and Resorts
Kindest Regards,
Guest Relations Service
من اجمل وافضل فنادق الغردقة وانصحكم به متفوقين في كل النواحي جمال ونظافه وخدمة غرف وأكل متنوع وجيد جدا وشكر خاص لمستر علاء الدين مدير الفندق وجميع العالمين لحسن الاستقبال والتعاون والترحاب فندق يستحق 10 نجوم
Dear Valued Guest,
Thank you for visiting us and for taking the time to share your feedback about your stay.
The opinion of every customer is important to us and we always keep analyzing comments and suggestions from our guests to improve our services and facilities.
We are very happy that overall you had a lovely stay in our hotel but we will definitely work on all your comments to further improve our hotel.
Thank you once again for your comments and we look forward to meeting you again in the future.
Kindest regards,
Guest Relations
Serenity Makadi Beach
