Dear Valued guest

Thank you for taking the time to post your review on TripAdvisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered.

We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition.

We will be looking forward to welcoming you back to Serenity again soon.

Kindest Regards,
Hotel Management

Dear Valued guest

Thank you for taking the time to post your review on TripAdvisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered.

We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition.

We will be looking forward to welcoming you back to Serenity again soon.

Kindest Regards,
Hotel Management

Dear Valued Guest,
We would like to personally reply and thank you for taking the time to share your impression about our hotel.
We were delighted to read your comments in which you praise the efficiency of teamwork and an excellent hospitality of hotel’s staff. Such encouraging comments are very rewarding for our staff. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels.
Once again thank you and we look forward to hopefully greeting you here again at Serenity Hotels and Resorts
Kindest Regards,
Guest Relations Service