Dear Mostafa F,
Thank you for choosing the Royal Grand Sharm hotel and for taking a part of your valuable time to post your review.
We are very happy to learn that the service which you experienced from our hotel staff and management exceeded your expectations and we feel fortunate and very proud of the commitment from all of them.
Your comments have been shared with the management mentioned and we really appreciate your nice comments.
Once again, thank you for your excellent feedback and we look forward to welcoming you back again in the near future.

Best Regards from sunny Sharm.

Dear amr870,
Thank you very much for choosing our Royal Grand Sharm hotel and for your lovely review on tripadvisor.com
We are proud that you had an excellent holiday and service, cleanliness of the room and hotel facilities were up to your satisfaction.
We will extend your appreciation on all members of staff.
Thank you also for such a comprehensive review, which is really helpful for the guests who have not decided yet to join our hotel and we look forward to welcome you in the near future with our own tradition of warm and friendly hospitality.

Best Regards form sunny Sharm.

Dear WAEL_HELALY,
Thank you for choosing the Royal Grand Sharm hotel again for your holiday and for sharing your experience here on Tripadvisor.com
It is always glad to hear that our guests had the best time and were satisfied with the rooms, cleaning, beach area and food during their vacation.
Thank you for your valuable comments and for sharing your thoughts with us, we look forward to welcome you many more times in the future with our own tradition of warm and friendly hospitality.

Best Regards.