Dear Valued Guest,
Thank you so much for posting your review after your recent visit to our resort, as we strive to improve with each and every feedback.
With much regret we learnt that we did not meet your expectation for which we sincerely apologize.
With regards to the mentioned comments; kindly note that your mentioned comments will be delivered and highlighted to the higher management shortly in order to avoid it the future.
We look forward to welcoming you back in the near future to get the chance to reach your maximum satisfaction.