Dear oncoal1
Greeting from Il Mercato Hotel & Spa Sharm El Sheikh.
After one year of staying in our hotel, we are astonished to read your extreme negative review about a beautiful place in Sharm El Sheikh famous with the high level of hospitality, polite and hospitable team, as if you are discriping another place.
Would be good if you to read the other guest reviews discriping our hotel, as well all the guest interviews in social media and what the guest say about our hotel.
we are very much caring about guest satisfactory and doing our utmost to make their stays the most enjoyable and comfortable one together with our team members.
This is due to the fact that our guest satisfaction is our first priority. and i'm sure that if you visit our hotel, you will definitly write in a complete different way.
Kind Regards
Mohamed Abdel Gelil
Hotel Manager