Thank you for taking the time to share your recent experience at Renaissance Sharm El Sheikh with us. As a valued customer, I was disappointed to hear about your experience in our dining outlet. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback has shared with the Executive Chef and Restaurant Manager, who join me in offering their apologies.
Once again, thank you for providing feedback that will ultimately help improve our dining procedures and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Sharm El Sheikh
Best regards,
Nagwa Omar
Admin. Asst. to GM