Dear ahmedbahgat5,
First of all let us seize the opportunity and thank you for taking some of your precious time to write such detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort.
All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology.
We shall ensure, if you will give us second chance someday, you would find a lot of improvements.
We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort.
Best Regards

Dear Mohamed6267
First, I would like to thank you for choosing to spend your holiday in Movenpick Resort Sharm-El-Sheikh. I appreciate you taking time to write a review, to share your experience about your stay.
I am delighted to read that you were absolutely satisfied with everything!
On behalf of the whole team, hasten to inform you: I am looking forward to have the privilege of welcoming you again and again in Mövenpick Resort, Sharm-el-Sheikh.
Best Regards,

Dear Zekra
First of all let us seize the opportunity and thank you for taking some of your precious time to write such detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort.
All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology.
We shall ensure, if you will give us second chance someday, you would find a lot of improvements.
We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort.
Best Regards