Dear Mohamedreinhart, thank you for taking the time to post a review on trip advisor.
We very much appreciate your positive comments regarding your stay at the Novotel Sharm El Sheikh Beach and Palm Resort.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.

Best Regards,
Galal El Safty
General Manager

Dear Mohamed A,

Thank you for choosing Novotel Sharm El Sheikh Resort for your recent holiday, and for posting review on trip advisor. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests.

We have noted your comments regarding your stay and we are concerned to learn that you were dissatisfied with some of the services provided at the hotel.

Your comments have been taken into consideration and communicated to the Management Team. Please be assured that we are taking the necessary steps to ensure the complete satisfaction of our guests.

Thank you once again for your feedback and I look forward to welcoming you back to Novotel Sharm El Sheikh Resort in the future

Best Regards,

Galal El Safty
General Manager

Dear Mdghamdi, Thank you for taking the time to write your kind review following your recent holiday at Novotel Sharm El Sheikh Resorts.
We are thrilled to learn that you enjoyed your time and we truly appreciate your valuable comments in particular that related to the helpfulness of the staff.
We truly appreciate you taking the time to share your kind constructive feedback with us and we do hope we will have the opportunity to welcome you back in the near future.

Best Regards,
Galal El Safty
General Manager