Dear alisaqer, thank you very much for your most kind review. We strongly believe to go the extra mile to delight our guests and I was much pleased that our efforts exceeded your expectation.
I will most certainly share your positive comments with the entire staff, and personally congratulate them all. We recognize such exceptional talents at the monthly all staff gatherings and I will ensure that your remarks about them are highlighted.
We appreciate your valid comments and thank you for that and will be in place before your next visit.
Thank you again for sharing your experience with us. We all are very much looking forward to welcoming you again and again to Novotel Resorts Sharm El Sheikh.
Sincerely,
Galal El Safty
General Manager