Dear Guest,
Thank you very much for staying at Sheraton Sharm Hotel, Resort, Villas & SPA and for the feedback you have shared following your experience. We do value all feed-back, as it is always important for us to hear how our guests feel about our services and make every attempt to integrate these comments or suggestions into working areas. Meanwhile, please accept our sincere apology for the inconvenience which took place during your stay and kindly rest assured that we will look into each point and will take the necessary actions.
Once again thank you for your comments. We hope to see you again in the future in our property or any of Sheraton hotels worldwide.
Thank you & Best Regards,
The Management