Dear Valuable Guest,

In receipt of your review we were disappointed with the fact that we missed the opportunity to make it up to your expectation.

First of all we would like to assure you that all stated notes were thoroughly investigated and studied, placing immediate corrective actions.

I am confident that your issue would have been immediately resolved if ever addressed while being our guest. We do agree with you that maintenance need updates which sure already placed in to the schedule.

However, as we do value all Trip Advisor viewers reading experience reviews, we do emphasis on the main target the site has been created for travelers to leave their final review following a full experience of majority of hotel’s services and facilities, sure not placing only minor/one negative mishap, which can be easy solved directly with the hotel top management.

You haven’t mentioned any of your other experience in the hotel that you enjoyed and experienced

• Our Health Club which offers the highest level of personalized service. Featuring the latest generation of cardio, strength training equipment and a variety of massages, beauty treatment, sauna and steam.

• Our hotel offers a many selective signature restaurants and hope you had chance to visit them.

• Enjoyed the longest stretch sandy beach in the bay and the unique landscape premises that transmits great positive energy, all geared toward most relaxing memorable holiday.

• 9 swimming pools (4 heated in winter time) offering a relaxing day on sun loungers.

Promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.

Thank you again for investing your time sharing your feedback.

Kind regards,
Cluster General Manager

Dear Valuable Guest,

First of all I would like to thank you for staying with us at Sharm Dreams Resort in Sharm El Sheikh - “City of Peace” and for having invested the time sharing your experience.

Delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members loaded with 15+ years average experience enjoying their profession.

Fulfilling our guest’s expectation is our motto and main objective, we are pleased to read that you like pools and terraces, we are confident that you enjoyed our culinary variety of food & drinks in one our outlets & bars, enjoyed of evening entertainment and the longest stretch sandy beach in the bay, all geared toward most relaxing memorable holiday.

We do hope as well that you had the chance to enjoy our Health Club which offers the highest level of personalized service. Featuring the latest generation of cardio, strength training equipment and a variety of massages, beauty treatment, sauna and steam.

Promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.

Thank you again for investing your time sharing your feedback.

Kind Regards,
Cluster General Manager

Dear Valuable Guest,

In receipt of your review we were disappointed with the fact that we missed the opportunity to make it up to your expectation.

First of all we would like to assure you that all stated notes were thoroughly investigated and studied, placing immediate corrective actions.

However, as we do value all Trip Advisor viewers reading experience reviews, we do emphasis on the main target the site has been created for travelers to leave their final review following a full experience of majority of hotel’s services and facilities, sure not placing only minor/one negative mishap, which can be easy solved directly with the hotel top management.

You haven’t mentioned any of your other experience in the hotel that you enjoyed and experienced

• Our Health Club which offers the highest level of personalized service. Featuring the latest generation of cardio, strength training equipment and a variety of massages, beauty treatment, sauna and steam.

• Our hotel offers a many selective signature restaurants and hope you had chance to visit them.

• Enjoyed the longest stretch sandy beach in the bay and the unique landscape premises that transmits great positive energy, all geared toward most relaxing memorable holiday.

• 9 swimming pools (4 heated in winter time) offering a relaxing day on sun loungers.

Promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.

Thank you again for investing your time sharing your feedback.

Kind regards,
Cluster General Manager